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Austin Community College
Process Re-engineering Project
Scope :
Manage business
process re-engineering project, documenting procedures,
streamlining
the processes in the Cashier’s Office and Student Accounting
Departments, and make recommendation for improvement.
Tasks / Duties :
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Prepared work plan and
met with management and college staff. |
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Scheduled and conducted interviews with
management and staff, reviewed systems environment and functionality,
researched, and analyzed processes. |
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Documented and implemented detailed
procedures with recommendations for improvement. |
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Prepared project status reports.
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Results :
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Automated the
Cashier’s Office balancing and reconciliation processes. |
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Assessed and made
improvement recommendations for the student payment receipt and
application and the petty cash management process. |
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Assessed, designed, and
implemented workflow recommendations to enhance the efficiency of
daily operations. |
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Documented
procedures for daily cash sessions, cash
receipt vouchers, payroll, accounts payable, financial aid and grant
check distribution, sponsor billing, handling returned mail, NSF
processing, and NSF payments for the Cashier’s Office. |
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Documented procedures
for installments and refunds in the Student Accounting Office. |
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Developed
and implemented a petty cash policy. |
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"If you can dream
it, you can do it."
--
Walt Disney
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"We must be the change we
wish to see in the world."
-- Gandhi
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