This CEL certificate is being presented for the following outstanding contributions :

"Michael Thoennes is excellent in acquiring knowledge and giving back to his colleagues. He never stops learning and sharing his knowledge back and helping colleagues anytime."
 

"In the two years we worked together in Software Logistics he contributed so much in mastering the area and helping customers and coworkers. He was the best mentor I had and I always say ''''THANK YOU'''' for it. He is a very valuable asset to the company as he is always ready to help anyone."

"Michael has been very helpful to me from the day I joined SAP. I thank him for all the initiative, encouragement and support shown to me always. I really appreciate Michael's contribution at work."

"Michael has always been there to assist and develop me in the Software Logistics area. I credit my expertise to him because he has always shared his knowledge without hesitation. Kudos to Michael for being a ·dedicated· team player!! I personally thank you for your mentorship!!!!"

The contribution of every employee is what lends tremendous value to both the entire SAP organization and most importantly, to our customers.

Wolfgang Kenma

Chief Executive Officer

BC325 Instructor Comments

"I read over the class evaluations from BC325, and the feedback was that you did a great job.  A couple of the students mentioned that the class was the best that they have had at SAP.  Congratulations, and thanks for taking the time to teach."

SAP Knowledge Academy

"I am appreciated Mike's workshop at Newtown Square this week. This is a valuable experience for me. I can take this opportunity to refresh what I learned from BC325 SAP training class and all kinds of trouble shooting tips Mike already taught this week. He is a very good instructor and very knowledgeable with such areas. Thanks."
 

SAP Basis Consultant

"I want to thank you for your assistance and support last week when I participated in the BC325 Workshop. I think you have a natural ability to transfer technical knowledge in a way that consultants can understand it."

"I appreciate that you spent the extra time with me when processing the exercises and helped me with the Basis test and development systems."

"I received a ASAP message dealing with transports the day after the workshop. I was able to gather the necessary information for Development Support after attending your workshop."

"I think you have great teaching ability because you covered the concepts of the correction and transport systems and upgrades as well as trouble shooting skills. I look forward to you teaching this workshop in the future, to the consultants in Application areas."

SAP Basis Consultant

"I want to say THANK YOU for all the help you have given to us. The two weeks of time that you have spent with me and Lisa, personally taking the time to share the knowledge and show us practical experience. Even though I never had a mentor, all I can say you were very knowledgeable and willing to share your technical skills. I want to say thank you again for the extra long hours you spent mentoring us.  I can put together the missing pieces after your help. I am so glad that you are in our team.  I am looking forward to working with you again to learn more about upgrades. Maybe this time I can come over....good way to avoid snow!! Take care and thank you Michael once again."
 

SAP Basis Consultant

"Michael did an excellent job and made this the most beneficial course I have had to date. What is particularly appreciated was while teaching the specialized knowledge, he consistently emphasized and taught the "big picture" and gave extensive insight on how all the pieces fit together. For me, this type of approach is invaluable to gaining a better understanding by the R/3 system. The lecture was very carefully prepared and was presented in a well organized manner, thorough and in-depth. I would love to see more internal SAP courses like Michael's."

SAP Basis Consultant

"Michael did an excellent job of presenting the knowledge for the class. He has a wealth of knowledge. It would of been great to continue another week. "

SAP Basis Consultant

Customer Comments

"I am a basis consultant doing the upgrade at the customer site, (ELF Lubricant) today on the weekend. While changing the landscape from two system to three system landscape, change requests were not going to desired system at all."

"Michael Thoennes was quickly able to resolve the problem. It was really nice to get support over the weekend for the mission critical production system upgrade at the customer's site." "I really appreciate Michael's help, and hope that will be able to get the same level of support in future." "Thanks a lot Michael, and I appreciate your help."

Basis Consultant

"It looks like we still are able to do what we always did well - - coordinate with each other and help out. Our HR Team had a problem from a "critical customer account" that we knew was consulting, but we thought could be answered within 10-15 minutes. Michael Thoennes was very helpful with information about CTS and provided that "hip pocket consulting" short answer for the customer."

"Our thanks to Michael for helping us help a difficult customer, and for taking a step in trying to reverse their negative interaction with SAP."

Escalations Manager

"I ended up talking with Michael Thoennes regarding the Justin industries problem. He was extremely helpful in educating the customer (and myself) on the transport process. He spent a good deal of time talking with me about it and wrote a response to the customer that should clarify the transport issue with LCP's and Hot Packages for them."
 

"If you have time, can you let his manager know how appreciative we were of his time and help - he deserves some recognition. Thanks! Laura"

Basis Consultant